After you complete the registration form, you must submit the required documents to activate your trading account. Once we check all documents, your account will be activated.

⏳ Normally, the account activation takes a few minutes from the moment we positively verify your documents. However, during periods of high demand, it may take up to several hours. Our team works to complete all verifications and activations as quickly as possible.
​
To check the status of your application, please request to be connected with a live agent.

What if my documents are verified but my account is not activated within 24 hours?

If your documents are verified but your account is not activated within 24 hours, please request to be connected with a live agent in the chat or contact the Customer Service Department at ukservice@xtb.co.uk