Where can I find the password to decrypt the documents?

Written by Anna Niedobova

Updated: 2026-09-03 08:15:37

You can find the password required to decrypt documents received by email in your mobile app or on the web platform:

  • Mobile app: Click the profile icon in the top left corner and go to the Security tab → Document password.

  • Web platform: Go to the My profile tab (located at the bottom of the left-hand panel), then select Password for documents.

🚩The password for the document cannot be changed.

If you still need help with your question,

The financial instruments we offer, especially CFDs, can be highly risky. Please consider if you understand the risks and can afford the loss of capital. XTB is regulated by the CMA

The financial instruments we offer, especially CFDs, can be highly risky. Please consider if you understand the risks and can afford the loss of capital. XTB is regulated by the CMA

The financial instruments we offer are risky. XTB is regulated by the CMA.