Missing SMS with the code

Written by Anna Niedobova

Updated: 2025-10-20 14:53:01

If you haven’t received an SMS with the code, the reason may be:

delays on the side of your mobile network operator,
temporary issues with message delivery,
being abroad, which may affect the delivery time of the SMS.

📌 In such cases, we recommend:

waiting a few minutes — the message may arrive with a delay,
resending the code, if this option is available.

If the issue persists, please contact us.

If you still need help with your question,

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The financial instruments we offer, especially CFDs, can be highly risky. Please consider if you understand the risks and can afford the loss of capital. XTB is regulated by the SCA

The financial instruments we offer are risky. XTB is regulated by the DFSA.

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Missing SMS with the code

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