Where can I find the password to decrypt the documents?

Written by Anna Niedobova

Updated: 2025-05-09 08:41:39

The password to decrypt the documents you receive by email can be found in your mobile app.
Click the profile icon in the top left corner, go to the Personal details section, and scroll all the way down — there you will see your individual document password.

The password is also available in the Client Office → My Profile → Profile details.

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The financial instruments we offer, especially CFDs, can be highly risky. Please consider if you understand the risks and can afford the loss of capital.XTB is regulated by the SCA

The financial instruments we offer are risky. XTB is regulated by the DFSA.