Missing SMS with the code

Written by Anna Niedobova

Updated: 2026-10-28 09:30:47

If you haven’t received an SMS with the verification code, the reason may be:

Delays on the side of your mobile network operator: the network may be experiencing temporary congestion.
Temporary issues with message delivery.
Roaming / being abroad, which may affect SMS delivery times.
The SMS is blocked by your phone.

📌 In such cases, we recommend:

Waiting 2–3 minutes: the message may arrive with a slight delay.
Requesting the code again, if this option is available.
Checking your phone settings: make sure you don't have active spam filters and that short code or commercial SMS numbers aren't blocked.

If the issue persists, please ask for a transfer to customer support on chat.

If you still need help with your question,

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Missing SMS with the code

If you haven’t received an SMS with the verification code, the reason may be:

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