At XTB, we’re committed to transparency and keeping you informed. From time to time, you’ll receive emails about updates to key client documents, such as the Terms & Conditions, Order Execution Policy, Fee and Commission Table, and other important materials.
These updates are shared via secure links that lead directly to the documents stored on a durable medium. You can safely open and access these links at any time.
All messages are sent from either of these official addresses: crm-no-reply@mail.xtb.com, cs@xtb.com, uksales@xtb.com.
Each message also includes a link to a document titled “Description of Changes”, where we clearly outline what has been updated in each material. This makes it easy to review the scope of changes without having to compare entire documents.
We encourage you to review these updates to stay informed about the services we provide and any changes that may affect your account.
If you still need help with your question,