CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 78% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money
How to file a complaint, Response time
Written by Anna Niedobova
Updated: 2024-06-13 10:10:49
📌 How to file a complaint?
If you experience any difficulties with the activity on your trading account, you have the right to file a complaint.
Complaints can be submitted via the form in the Client office.
After entering the Claims tab please choose a subject of your complaint and complete all the details.
🕒 Response time
We do our best to respond within 7 business days.
If you still need help with your question,
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