- The global AWS outage is affecting services including Amazon.com, Prime Video, Alexa, and Ring.
- Despite these challenges, Amazon’s stock price remains steady ahead of the upcoming quarterly report.
- The global AWS outage is affecting services including Amazon.com, Prime Video, Alexa, and Ring.
- Despite these challenges, Amazon’s stock price remains steady ahead of the upcoming quarterly report.
Amazon Web Services (AWS) is experiencing a major global outage that has been causing disruptions to many popular online platforms since the morning of October 20, 2025. The issues are affecting services such as Amazon.com, Prime Video, Alexa, Ring, and the McDonald's app (which partially relies on AWS infrastructure).
AWS has confirmed that the problem is mainly occurring in the US-EAST-1 region, but its effects are being felt worldwide. The company is actively investigating the causes of increased errors and delays across multiple services. So far, no official cause or estimated time for resolution has been provided. AWS has promised to provide updates every 45 minutes or sooner if new information becomes available.
The outage is causing users around the globe to experience difficulties accessing these services, with some being completely unavailable or unstable. For example, Perplexity confirmed that its service is offline due to AWS infrastructure issues, and Alexa device users have reported unresponsiveness.
Although the outage is significantly impacting the daily operations of businesses and individual users, its effect on Amazon’s stock price remains minimal for now. However, it is worth noting that since the beginning of the year, Amazon’s stock has lagged behind major market indices such as the Nasdaq 100 and S&P 500. While these indices have gained between roughly 15% to nearly 20%, Amazon’s shares have declined by several percent. Despite this, investors remain cautiously optimistic, awaiting the company’s quarterly earnings report scheduled for Thursday, which could be pivotal for the stock’s future direction.

Waymo: Race against the regulators
Will Alibaba’s Aegaeon Revolutionize GPU Usage?
Chart of the Day: JP225 (20.10.2025)
BREAKING: Producer Inflation in Germany lower than expected
The content of this report has been created by XTB S.A., with its registered office in Warsaw, at Prosta 67, 00-838 Warsaw, Poland, (KRS number 0000217580) and supervised by Polish Supervision Authority ( No. DDM-M-4021-57-1/2005). This material is a marketing communication within the meaning of Art. 24 (3) of Directive 2014/65/EU of the European Parliament and of the Council of 15 May 2014 on markets in financial instruments and amending Directive 2002/92/EC and Directive 2011/61/EU (MiFID II). Marketing communication is not an investment recommendation or information recommending or suggesting an investment strategy within the meaning of Regulation (EU) No 596/2014 of the European Parliament and of the Council of 16 April 2014 on market abuse (market abuse regulation) and repealing Directive 2003/6/EC of the European Parliament and of the Council and Commission Directives 2003/124/EC, 2003/125/EC and 2004/72/EC and Commission Delegated Regulation (EU) 2016/958 of 9 March 2016 supplementing Regulation (EU) No 596/2014 of the European Parliament and of the Council with regard to regulatory technical standards for the technical arrangements for objective presentation of investment recommendations or other information recommending or suggesting an investment strategy and for disclosure of particular interests or indications of conflicts of interest or any other advice, including in the area of investment advisory, within the meaning of the Trading in Financial Instruments Act of 29 July 2005 (i.e. Journal of Laws 2019, item 875, as amended). The marketing communication is prepared with the highest diligence, objectivity, presents the facts known to the author on the date of preparation and is devoid of any evaluation elements. The marketing communication is prepared without considering the client’s needs, his individual financial situation and does not present any investment strategy in any way. The marketing communication does not constitute an offer of sale, offering, subscription, invitation to purchase, advertisement or promotion of any financial instruments. XTB S.A. is not liable for any client’s actions or omissions, in particular for the acquisition or disposal of financial instruments, undertaken on the basis of the information contained in this marketing communication. In the event that the marketing communication contains any information about any results regarding the financial instruments indicated therein, these do not constitute any guarantee or forecast regarding the future results.