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Additional documents required in the identity verification process

Written by Anna Niedobova

Updated: 2026-04-01 08:21:54

In the identity verification process, additional documents may be required. Below is a list along with a description of the requirements that must be met for the document to be accepted.

  • Bank statement

    • contains your first and last name

    • contains the bank name and bank account number

    • the document cannot be older than 3 months

  • Drivers license

    • shows the issue and expiration dates clearly

    • displays your name, surname, date and place of birth

    • contains your photo

    • the issuing authority is visible

  • Electricity bill

    • shows the issue dates clearly

    • the document cannot be older than 3 months

    • displays your name, surname and address

    • displays document issuer

  • Gas bill

    • shows the issue dates clearly

    • the document cannot be older than 3 months

    • displays your name, surname and address

    • displays document issuer

  • ID

    • shows the issue and expiration dates clearly

    • displays your name, surname, date and place of birth

    • contains your photo

    • the issuing authority is visible

  • Landline internet bill

    • shows the issue dates clearly

    • the document cannot be older than 3 months

    • displays your name, surname and address

    • displays document issuer

  • Landline phone bill

    • shows the issue dates clearly

    • the document cannot be older than 3 months

    • displays your name, surname and address

    • displays document issuer

  • Council tax bill

    • shows the issue dates clearly

    • the document cannot be older than 3 months

    • displays your name, surname and address

    • displays document issuer

  • Passport

    • shows the issue and expiration dates clearly

    • displays your name, surname, date and place of birth

    • contains your photo

    • the issuing authority is visible

  • Residence card

    • shows the issue and expiration dates clearly

    • displays your name, surname, date and place of birth

    • contains your photo

    • the issuing authority is visible

  • Personal tax statement

    • the document shows the issue dates clearly

    • the document cannot be older than 3 months

    • displays your name, surname and address

    • the issuing authority is visible

  • TV bill

    • shows the issue dates clearly

    • the document cannot be older than 3 months

    • displays your name, surname and address

    • displays document issuer

  • Water bill

    • shows the issue dates clearly

    • the document cannot be older than 3 months

    • displays your name, surname and address

    • displays document issuer


Please kindly note that we do not accept screenshots or scans. Proof of address must be provided as either a photo of a physically delivered document or an original online-generated PDF. For proof of identity, only a direct photo is acceptable.

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