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Complaints

How to file a complaint, Response time

Written by Anna Niedobova

Updated: 2024-06-13 10:10:49

📌 How to file a complaint?

If you experience any difficulties with the activity on your trading account, you have the right to file a complaint.

Complaints can be submitted via the form in the Client office.

After entering the Claims tab please choose a subject of your complaint and complete all the details.

🕒 Response time

We do our best to respond within 7 business days.

If you still need help with your question,

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