CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 82% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 82% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 82% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

How to activate your account

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How to activate your account

Once you’ve completed our application form, you may need to upload the required documentation in order to verify your details and activate your trading account. Simply follow the steps outlined below:

  1. Visit your Client Office using the account login details you created.

  2. Upload the required documentation. In addition to proof of your identity, we also need proof of your address:
    Proof of Identity: this must be a valid government issued identity document with your photograph. Accepted documents include:
     a) Passport

b) National Identity Card (front and back)

c) Driving licence (front and back)

Proof of address: this must be full page, issued within the last 3 months, and must not be in the form of an online document. Accepted documents include:
a) Bank statement
b) Utility bill (gas, electricity, water)
c) Phone bill (landline only)
d) Tax statement/bill (personal and council tax only)

  1. We’ll be able to activate your account once we’ve reviewed and approved your documents.

Did you know?

You can log onto the Client Office using your smartphone and upload the required documents easily by taking a photo of them.

Simply type clientoffice.xtb.com into your phone’s web browser and follow the instructions to upload the documentation straight from your phone.

Why do we need these documents?

As a UK-based brokerage, XTB Limited is authorised by the UK Financial Conduct Authority (FRN522157). As such, we have to adhere to strict Know Your Customer (KYC) requirements and the highest regulatory standards.

Start investing today or test a free demo

Open real account Try demo Download mobile app Download mobile app