In accordance with the provisions of the Terms and Conditions of Brokerage Services, XTB may refrain from concluding an agreement. In such cases, the following message will appear:
​"Due to the current internal policy, at the moment we are unable to provide our services to you."

This means that, in accordance with our internal policy and applicable regulations, we are currently unable to provide services to the individual attempting to register. This may be due to not meeting one of the formal requirements that must be considered when opening an account (e.g. country of residence, tax status, or information provided during registration).

This decision is final, and it is not possible to proceed with the registration process. Thank you for your understanding.