Notícias da Empresa

Dear Clients,

On Wednesday, June 12, from 14:31 to 15:00, our platform was unavailable to
customers. Just after the announcement of the CPI results in the US, we recorded 14 times
more transactions than usual, which caused disruptions in the functioning of the transaction
server. As a result, customers were unable to log in to their accounts.
We understand that the unavailability of the platform at a time of increased volatility is
unacceptable and we apologize for the situation. For several months, we have been working
intensively on improving the performance and stability of the transaction server. We are
determined to ensure that such situations do not repeat in the future.
We ask all users affected by this situation to submit complaints electronically via the
form available in the client office. All details and the complaint form are available on our
website: https://www.xtb.com/pl/edukacja/proces-reklamacji

Kind Regards,
XTB

Today, at the end of trading day CORN and USDIDX underlying instruments will change their delivery dates. Current difference between prices of futures with consecutive delivery terms is:

- CORN approx. 14.50 USD

- USDIDX approx. -0.420 index points

It means that if nothing occurs between today's closing and tomorrow’s opening, open price for:
- CORN should be higher by given value
- USDIDX should be lower by given value

Change of position value connected with base change will be corrected by swap points equal to base value. Clients with limit and stop orders close to current price are kindly requested to adjust their position to changes in base value. Otherwise stop and limit orders will be executed according to standard procedure.

This information applies to the above-mentioned instruments available in all offers on the xStation and MT4 platforms. Please note that the names of the instruments in individual offers may be slightly different.

A detailed list of all instrument names is available in MARGIN TABLE.

Important:
It is crucial to remember that after calculating the swap points (which are the result of the base between two series of contracts of underlying instrument), the value of the registers of Customer's account will change. With a very large base, it may happen that the required MARGIN LEVEL is exceeded. In such a case automatic closure of the position will start, starting with the position that generates the lowest financial result and will continue until the moment when the required MARGIN LEVEL is achieved. Customers should also adjust their active pending orders. If the order activation price set by the client is within the gap related to rollover, the order will be executed at the opening price of the instrument. To avoid this situation PENDING ORDERS must be removed before the end of the trading session of the instrument on the rollover day.

XTB

Today, there is a change of delivery date for GASOLINE, LSGASOIL, OIL.WTI, SUGAR instruments. Clients who have open positions will be credited or debited with proper swap points amounts.

These are:

- SUGAR 2 swap points for long position; -2 swap points for short position

- LSGASOIL -125 swap points for long position; 125 swap points for short position

- GASOLINE 111 swap points for long position; -111 swap points for short position

- OIL.WTI 35 swap points for long position; -35 swap points for short position

This information applies to the above-mentioned instruments available in all offers on the xStation and MT4 platforms. Please note that the names of the instruments in individual offers may be slightly different.

A detailed list of all instrument names is available in MARGIN TABLE.

XTB

Today, at the end of trading day GASOLINE, LSGASOIL, OIL.WTI and SUGAR underlying instruments will change their delivery dates. Current difference between prices of futures with consecutive delivery terms is:

- GASOLINE approx. -1.35 USD

- SUGAR approx. -0.05 USD

- OIL.WTI approx. -0.37 USD

- LSGASOIL approx. 0.75 USD

It means that if nothing occurs between today's closing and tomorrow’s opening, open price for:
- LSGASOIL should be higher by given value
- GASOLINE, OIL.WTI, SUGAR should be lower by given values

Change of position value connected with base change will be corrected by swap points equal to base value. Clients with limit and stop orders close to current price are kindly requested to adjust their position to changes in base value. Otherwise stop and limit orders will be executed according to standard procedure.

This information applies to the above-mentioned instruments available in all offers on the xStation and MT4 platforms. Please note that the names of the instruments in individual offers may be slightly different.

A detailed list of all instrument names is available in MARGIN TABLE.

Important:
It is crucial to remember that after calculating the swap points (which are the result of the base between two series of contracts of underlying instrument), the value of the registers of Customer's account will change. With a very large base, it may happen that the required MARGIN LEVEL is exceeded. In such a case automatic closure of the position will start, starting with the position that generates the lowest financial result and will continue until the moment when the required MARGIN LEVEL is achieved. Customers should also adjust their active pending orders. If the order activation price set by the client is within the gap related to rollover, the order will be executed at the opening price of the instrument. To avoid this situation PENDING ORDERS must be removed before the end of the trading session of the instrument on the rollover day.

2024-06-11

Today, there is a change of delivery date for COFFEE, JAP225, JP225, KOSP200, LEANHOGS instruments. Clients who have open positions will be credited or debited with proper swap points amounts.

These are:

- LEANHOGS 3175 swap points for long position; -3175 swap points for short position

- KOSP200 -25 swap points for long position; 25 swap points for short position

- JP225 -85 swap points for long position; 85 swap points for short position

- COFFEE -90 swap points for long position; 90 swap points for short position

- JAP225 -10 swap points for long position; 10 swap points for short position

This information applies to the above-mentioned instruments available in all offers on the xStation and MT4 platforms. Please note that the names of the instruments in individual offers may be slightly different.

A detailed list of all instrument names is available in MARGIN TABLE.

XTB

Today, at the end of trading day COFFEE, JAP225, JP225, KOSP200 and LEANHOGS underlying instruments will change their delivery dates. Current difference between prices of futures with consecutive delivery terms is:

- COFFEE approx. 0.95 USD

- KOSP200 approx. 2.5 index points

- LEANHOGS approx. -3.225 USD

- JP225 approx. 80 index points

- JAP225 approx. 10 index points

It means that if nothing occurs between today's closing and tomorrow’s opening, open price for:
- COFFEE, JAP225, JP225, KOSP200 should be higher by given values
- LEANHOGS should be lower by given value

Change of position value connected with base change will be corrected by swap points equal to base value. Clients with limit and stop orders close to current price are kindly requested to adjust their position to changes in base value. Otherwise stop and limit orders will be executed according to standard procedure.

This information applies to the above-mentioned instruments available in all offers on the xStation and MT4 platforms. Please note that the names of the instruments in individual offers may be slightly different.

A detailed list of all instrument names is available in MARGIN TABLE.

Important:
It is crucial to remember that after calculating the swap points (which are the result of the base between two series of contracts of underlying instrument), the value of the registers of Customer's account will change. With a very large base, it may happen that the required MARGIN LEVEL is exceeded. In such a case automatic closure of the position will start, starting with the position that generates the lowest financial result and will continue until the moment when the required MARGIN LEVEL is achieved. Customers should also adjust their active pending orders. If the order activation price set by the client is within the gap related to rollover, the order will be executed at the opening price of the instrument. To avoid this situation PENDING ORDERS must be removed before the end of the trading session of the instrument on the rollover day.

XTB