Account re-opening

Account reactivation after closure

Written by Yen Bui

Updated: 2026-04-17 09:50:30

If you've previously closed your account and you changed your mind, don't worry, you can still trade with XTB. However, please note that a closed account cannot be restored – there's no way to retrieve your previous trading history or reactivate it.

As your account is linked to your email address, you need to email our customer support team first with a formal request to reactivate your account at: cs_int@xtb.com
Our staff will notify you when you can resubmit your account application form. ✨

If you wish to use a different email address, you can directly access the registration form on our mobile app and create a new account.

If you still need help with your question,

The financial instruments we offer, especially CFDs, can be highly risky. Fractional Shares (FS) is an acquired from XTB fiduciary right to fractional parts of stocks and ETFs. FS are not a separate financial instrument. The limited corporate rights are associated with FS.
This page was not created for investors residing in Brazil. This brokerage is not authorized by the Comissão de Valores Mobiliários (CVM) or the Brazilian Central Bank (BCB). The content of this page should not be characterized as an investment offer in Brazil or for investors residing in that country.

Losses can exceed deposits

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How can we help you?

Account re-opening

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