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Service Levels

At your convenience

At XTB, we are aware that our services are used by clients of varying degrees of expertise, experience and various trading predispositions. To meet all the requirements we have created "Service Levels". Learn about our services, tailor them to your needs, and get more out of your trading. Minimum trade requirements apply!

Service Levels Comparison

Base Plus VIP
Access to Premium Educational Materials
Knowledge is power: enhance your trading skills with our innovative education system prepared by XTB's specialists. Our learning materials cover every step of your trading journey, from beginner to advanced categories of learning.
+ + +
Access to Premium Research Materials
Analysing markets can be a time-consuming task, but it doesn't need to be with the help of our award-winning team of analysts*. Get access to XTB Premium Research Materials, keep up to date with market movements and support your strategies with expert guidance.
* Bloomberg Award for Przemek
+ +
Access to Premium Email/Push Notifictaions
Get analysis, market news and trading signals directly to your mobile with our Premium Research Notifications, which are designed to keep you as close to market movement as possible. For quick, actionable research this service cannot be beaten.
+ +
Priority pass to Trading Clubs and other Events
Join a community of like-minded traders at XTB's weekly trading clubs, where sessions are run by professional traders and market analysis takes place in real-time. Ideal whether you're new to the markets or an experienced trader - get priority access for this, plus our Masterclasses.
+ +
Market analysis on demand
Get feedback on your trading strategies with a consultation with a market analyst, who offers feedback on your system and looks at specific markets at your request.
+
One -to- one coaching session
Improve your technicals including Price Action, Market Geometry, and Ichimoku with the help of our experts in a one-on-one session. Develop your risk management, psychology or any other aspect of your trading with the guidance of our coaches, who help you to maximise your trading potential and help work through any challenges you may face throughout your trading journey. To get an up-to-date list of trainings, check with your Account Manager
+
Direct access to the market analyst
Get feedback from our panel of experts on a market movement as it unfolds, with direct assess to our analysts.
+
+
+
Base
Access to Premium Educational Materials
Knowledge is power: enhance your trading skills with our innovative education system prepared by XTB's specialists. Our learning materials cover every step of your trading journey, from beginner to advanced categories of learning.
Plus
Access to Premium Educational Materials
Knowledge is power: enhance your trading skills with our innovative education system prepared by XTB's specialists. Our learning materials cover every step of your trading journey, from beginner to advanced categories of learning.
Access to Premium Research Materials
Analysing markets can be a time-consuming task, but it doesn't need to be with the help of our award-winning team of analysts*. Get access to XTB Premium Research Materials, keep up to date with market movements and support your strategies with expert guidance.
* Bloomberg Award for Przemek
Access to Premium Email/Push Notifictaions
Get analysis, market news and trading signals directly to your mobile with our Premium Research Notifications, which are designed to keep you as close to market movement as possible. For quick, actionable research this service cannot be beaten.
Priority pass to Trading Clubs and other Events
Join a community of like-minded traders at XTB's weekly trading clubs, where sessions are run by professional traders and market analysis takes place in real-time. Ideal whether you're new to the markets or an experienced trader - get priority access for this, plus our Masterclasses.
VIP
Access to Premium Educational Materials
Knowledge is power: enhance your trading skills with our innovative education system prepared by XTB's specialists. Our learning materials cover every step of your trading journey, from beginner to advanced categories of learning.
Access to Premium Research Materials
Analysing markets can be a time-consuming task, but it doesn't need to be with the help of our award-winning team of analysts*. Get access to XTB Premium Research Materials, keep up to date with market movements and support your strategies with expert guidance.
* Bloomberg Award for Przemek
Access to Premium Email/Push Notifictaions
Get analysis, market news and trading signals directly to your mobile with our Premium Research Notifications, which are designed to keep you as close to market movement as possible. For quick, actionable research this service cannot be beaten.
Priority pass to Trading Clubs and other Events
Join a community of like-minded traders at XTB's weekly trading clubs, where sessions are run by professional traders and market analysis takes place in real-time. Ideal whether you're new to the markets or an experienced trader - get priority access for this, plus our Masterclasses.
Market analysis on demand
Get feedback on your trading strategies with a consultation with a market analyst, who offers feedback on your system and looks at specific markets at your request.
One -to- one coaching session
Improve your technicals including Price Action, Market Geometry, and Ichimoku with the help of our experts in a one-on-one session. Develop your risk management, psychology or any other aspect of your trading with the guidance of our coaches, who help you to maximise your trading potential and help work through any challenges you may face throughout your trading journey. To get an up-to-date list of trainings, check with your Account Manager
Direct access to the market analyst
Get feedback from our panel of experts on a market movement as it unfolds, with direct assess to our analysts.
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Requirements

Base Plus VIP
Volume (in lots) 0 10 100
Deposit (EUR) 0 100 25000
Base
Volume (in lots): 0
Deposit (EUR): 0
Plus
Volume (in lots): 10
Deposit (EUR): 100
VIP
Volume (in lots): 100
Deposit (EUR): 25000
The service level with the PLUS and VIP option is granted for Clients who fulfill minimum deposit and volume turnover requirements. Levels of the mandatory volume turnover and the deposit amount can be found on XTB branches websites.

To calculate volume turnover requirement, XTB takes notice of the closed transactions volume basing on all Client's accounts for instruments different from Equity CFD and Syntetic Stocks, counted on monthly basis (calendar month). To determine the deposit amount requirement, XTB takes the difference between amount of deposits and withdrawals of client's funds from the account opening date.

In case of the change of Service Level into PLUS, the conditions are imposed for 3 months period whereas in case of the change to VIP, the conditions are imposed for 6 months period.

Above mentioned time periods start from the first day of a calendar month following the one in which client received an access to the service. Access to the service succeeds in the following day after fulfilling turnover and deposit requirements.

If in the one of calendar months, in period of the service access, Client fulfills again the deposit and the volume turnover requirements, the access period to current of higher Service Level will be extended for consecutive 3 or 6 months.

In case of not fulfilling Service Level requirements during the time of possessing PLUS or VIP, client's Service Level status returns to BASE or PLUS.

Trading CFDs on a leveraged basis involves a significant amount of risk. They may not be suitable for everyone, so please ensure you fully understand all of the risks.

Forex and CFDs are leveraged products and can result in losses that exceed your deposits. Please ensure you fully understand all of the risks.

Losses can exceed deposits

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